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What does the engagement rating mean on MySurrey Engagement?

Your rating will be within one of six categories: high, good, partial, low, very low or none.

  • High and good: frequent access to digital resources

  • Partial, low, very low: you are engaging with digital resources less frequently

  • None: you have either not engaged with any digital resources, or your rating cannot be calculated. If you have a none rating and you are certain that you have accessed digital resources, please contact the IT Services helpdesk.

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