Can I change rooms?
In the event that you are unhappy with your room, you may opt for a room swap. You can find others wishing to swap on the Room Swap Teams Channel where you and others can post details of your swap. On this channel you will find the room swap form that both of you need to complete.
Room swaps cannot take place until they have been approved by the Accommodation team, so be sure to contact them via Surrey Support as soon as possible once you find someone to swap with. Find out more about swapping rooms.
If you have special needs which are not being met by you accommodation, the Disability and Neurodiversity team may assess your needs and support specific accommodation. Please complete a medical form (PDF) and email it to our Disability and Neuroinclusion team.