Can I still obtain travel risk information if I cannot access the AIG Travel Assistance portal?

If you are unable to access the AIG Travel Assistance app or web portal, please contact the Travel Team at travel@surrey.ac.uk.

The Travel Team can provide alternative destination risk information and guidance on the requirements for your travel approval process while access issues are being resolved. You may also contact AIG Customer Support directly for assistance with accessing the platform or obtaining travel information.