How can I request a replacement award certificate?

The Assessment and Awards Office is responsible for issuing replacement award certificates to all University of Surrey and associated institution students.

Applications should be made via email to examinations@surrey.ac.uk and must state the reason for requesting a new original certificate. Along with your URN (if known), full name at the time of study, programme, start and end year, date of birth, the name of the institution you attended.

Replacements can only be issued in cases where the original has been irretrievably lost. In view of this, those applying for replacements are reminded that their letter or email constitutes a declaration that this is true.

There is a fee of £45 for this service.

Replacement degree certificates are normally produced within 20 working days from confirmation of receipt of payment. Please note that during busy periods, this may take a little longer.