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How do I get support if I am having trouble with my parking permit?

If you encounter any issues during the application process or with your payment, please refer to the contact details below.

Two dedicated teams are available to assist with parking-related enquiries.

Permit Issues

For issues with your permit application, please contact the Permit Team.

Payment Issues

For payment issues, Evology account problems, or refund requests, please contact Evology Parking using their webform or WhatsApp.

Need immediate support?
Find out how

If you are unable to access Surrey Support, please contact us via our enquiry form.