How do I get support if I am having trouble with my parking permit?
If you encounter any issues during the application process or with your payment, please refer to the contact details below.
Two dedicated teams are available to assist with parking-related enquiries.
Permit Issues
For issues with your permit application, please contact the Permit Team.
Payment Issues
For payment issues, Evology account problems, or refund requests, please contact Evology Parking using their webform or WhatsApp.
Need more help?
Contact us via Surrey Support
Need immediate support?
Find out how
If you are unable to access Surrey Support, please contact us via our enquiry form.