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How do I get support if I am having trouble with my parking permit?

If you are having problems with either your parking permit or payment issues there are two teams available to assist you.

For issues with your permit application, contact the Permit Team.

For payment issues, Evology account problems, or refund requests, please contact Evology by submitting a request to speak with their Payments Team.

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If you are unable to access Surrey Support, please contact us via our enquiry form.