How do I receive a refund from my laundrette card/app?
Laundry Card: To receive a refund of part-used top-up credit, please send your Circuit Laundry Top-Up Card along with a copy of the original top-up code receipt and the reason for requesting a refund to: Circuit Launderette Services Ltd at Circuit Launderette Services Ltd, Victoria Court, Halifax Road, Ripponden, West Yorkshire, HX6 4AJ.
App: To receive a refund please email refunds@circuitgroup.com with a screenshot of your app account and a copy of your PayPal receipt with a Transaction or Receipt ID number.
Please note, we are unable to refund any credit that was purchased over 12 months ago. For all other refunds, there will be a £3 admin charge and we are unable to refund any credit under the value of £5.
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