I can no longer attend my graduation ceremony, can I receive a refund for my robe hire?
If you no longer need a graduation robe but have already booked and paid for robe hire, a refund can be obtained by submitting a claim, in writing, to the robemakers to be received by them no less than seven working days prior to the ceremony.
You can view the full range of FAQs on Graduation on MySurrey Help.Need more help?
Contact us via Surrey Support
Need immediate support?
Find out how
If you are unable to access Surrey Support, please contact us via our enquiry form.