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I have taken a temporary or permanent withdrawal, am I entitled to a refund of my tuition fees?

If you have taken a temporary or permanent withdrawal from the university and the dates of this have been confirmed by Student Records, the Fees and Funding team will update your student fee records. If you would like to know if this has been actioned and whether any credit has been applied, please contact the contact the MySurrey Hive team via Surrey Support, and select "Money and Finance" as your enquiry topic.

If tuition fee credit has been applied to your account, you can email student-receivables@surrey.ac.uk and they will be in touch to process any refunds or credits.

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If you are unable to access Surrey Support, please contact us via our enquiry form.