I requested my award certificate by post but have not received it, what should I do?
For undergraduate eligible to attend a ceremony in July. If you have not been contacted by the end of August please contact the Examinations team.
For postgraduate eligible to attend a ceremony in April. If you have not been contacted by the end of May please contact the Examinations team.
If you do not inform the Assessment and Awards office of a missing certificate within 12 months of your award, there will be a £45 fee to re-issue the certificate.
Need more help?
Contact us via Surrey Support
Need immediate support?
Find out how
If you are unable to access Surrey Support, please contact us via our enquiry form.