My travel insurance for my study or work abroad trip was booked using TravelCert, how do I make an insurance claim?

If you booked your placement travel or overseas study trip through TravelCert, you will have insurance cover with AIG.

If something goes wrong on your trip, you can make your own claim using the contact information below.

If you are still on your trip, we recommend that you call our insurers on the emergency number below. A wide range of information, advice and assistance services can be given at this point and ensure you can act swiftly to access the support available:-

For claims for trips insured by AIG:

Emergency telephone: +44 (0) 1273 456 463.

Non-medical or general claims telephone: +44 (0) 345 602 9429

Email: claimsuk@aig.com

Please quote our AIG policy number 0010016168

For further information please visit our Overseas trips insurance page.