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What should I do if I am unable to login to the epayment website?

If you are unable to login to our epayment website, please ensure that you are using your seven-digit University Reference Number (URN). The epayment website will only allow you to login if there are outstanding fees on your account.
 
Note: it may take up to two working days after you receive a new invoice before you are able to login or before the invoice appears on the epayment system. If you received an invoice more than two working days ago and you are still unable to login please email student-receivables@surrey.ac.uk.
 
If you are a current student looking to make a tuition fee prepayment before receiving your invoice please use the prepayment link.

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