Do I have to have a smartphone to verify my identity for multi-factor authenification?

Multi-factor authentication (MFA) requires a second device to authenticate your login. If you do not want to use your phone, or do not have one, then you can download the Microsoft Authenticator app onto a tablet or choose to receive a text message to your mobile phone instead.

We recommend using the Microsoft Authenticator app if you travel or need to access your Surrey account while out of the country.

If you are still unable to use MFA, please contact the IT Services team via Surrey Support.