I attended my session but could not use my phone to check into MySurrey Attendance. What should I do?

If you experienced technical issues, you can contact the IT Service Desk to ensure these are resolved for next time. 

We do understand that occasionally there may be technical issues with logging your attendance on MSA. Isolated cases of attendance being missed will not normally result in any issues, but you are encouraged to resolve these to prevent these happening again.

If you believe your attendance is not being accurately captured by the MSA app, we advise letting your Personal Tutor or Student Success Coach know. They work with our central support teams and can liase with them on your behalf and provide further help or support if needed.