What if I am unable to register or access my AIG Travel Assistance account?

AIG has introduced a new Travel Assistance platform. If you previously had an AIG account, your login details and account information may not have been transferred to the new system. To access the service, you must first download the AIG Travel Assistance app and register again.

However, if you experience any issues registering, logging in, or accessing the AIG Travel Assistance portal, please contact the Travel Team at travel@surrey.ac.uk for assistance.