How can I access my University email?
The University provides all students with a Microsoft Office 365 email account with a 100GB mailbox limit.
Your department will use your student email to contact you about important messages regarding your course. The University also shares news, events and other information using email so it is important that you check your account regularly.
To access your email account:
- Visit: surrey365.surrey.ac.uk
- Enter your username in the following format: username@surrey.ac.uk (e.g. ab1234@surrey.ac.uk)
- Enter your password.
If you have forgotten your password and have set up self-service password reset you will be able to change or reset your password using the links below:
If you have not set up self-service password reset (PDF) you will need to call the IT Service Desk on 01483 689898 to reset your password. Once your password has been reset you should set up self-service password reset so that you can reset and unlock your account in the future without having to contact the IT Service Desk.
Note: most IT services including Surrey365 Email and SurreyLearn use the same University password, so it is important to remember that when you change your password for your University account it will also be updated across these services.