There are pests in my accommodation, what should I do?

Whilst we try to ensure a pest free environment, insects and rodents will always be attracted to areas with a high density of people. If you live in university accommodation and notice any pests such as mice, bedbugs, cockroaches or other insects, please report this to our accommodation maintenance team via the Estates and Facilities Helpdesk System. You need to make sure that you are connected to the University Wi-Fi and that you are using Microsoft Edge instead of Google Chrome (if you do not do this the website link will not work). 

Once a pest issue is reported we will begin our process with either our estates team or an external pest controller. In instances where pests are found in a room we will not move the current occupant to prevent the risk of spreading the issue to a different flat/house.

There are steps you can take to reduce the risk of these unwanted visitors. Particularly in the colder months rodents and other pests will look for warm secure places to live, with access to food and water.  To discourage them from making your flats and houses their home over winter can we please ask that you place all food items in sealed containers as follows:

• Opt for metal, glass, or heavy-duty hard plastic containers to keep mice out
• Secure lids are essential for the ultimate food protection
• Avoid leaving food on worktops or in accessible areas in your room
• Regularly clear up any remnants of food and crumbs in your living areas

Think of these habits as your front line of defence in the war against pests.