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Appeals, complaints and misconduct

Complaints

Articles

Am I able to make a complaint?How do I get an update on my complaint?I have concerns regarding the student experience. What do I do?

Useful articles

Popular articles

How do I see my marks?
What are the grade boundaries?

New students

What happens if I fail?
Can the university provide a reference for my new accommodation provider?
How can I book a group study room?

Current students

I need a letter confirming I am registered as a student at Surrey
How can I get a new or replacement campus card?
When is my graduation ceremony?